Effective Date: 01/04/2026

At Edge Hill Ceramics (“we”, “our”, “us”), we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal data when you visit edgehillceramics.co.uk.

1. Who We Are

Company Name: Edge Hill Ceramics
Company Number: 09816262
Registered Office Address: 6 Edge Hill Road, Royton, Oldham, United Kingdom, OL2 6BL
Website: https://edgehillceramics.co.uk
Email: info@edgehillceramics.co.uk

2. What Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Address (for orders or enquiries)
• Information submitted via contact forms

Automatically Collected Data

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the website

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Process orders or requests
• Improve our website and services
• Monitor website usage via analytics
• Maintain website security

4. Lawful Basis for Processing

We rely on:

• Consent – for cookies and optional communications
• Contract – when handling enquiries or orders
• Legitimate Interests – to improve our website
• Legal Obligation – where required

5. Google Analytics

We use Google Analytics (Google LLC) to understand how visitors interact with our website.

What is Collected:

• Pages visited
• Time spent on pages
• Device and browser information
• Approximate location
• IP address (anonymised where possible)

GDPR Compliance:

• Google Analytics only runs after you give consent via our cookie banner
• We use Google Consent Mode, meaning:
  • No tracking cookies are set before consent
  • Limited anonymous signals may be used for basic measurement

Google Privacy Policy: https://policies.google.com/privacy

6. How We Store and Protect Your Data

• Data is stored securely using trusted hosting providers
• Access is restricted to authorised individuals
• Data is retained only as long as necessary

7. Cookies & GDPR Cookie Banner

What Are Cookies?

Cookies are small files stored on your device to improve your browsing experience.

Types of Cookies We Use

Essential Cookies (Always Active)

• Required for core website functionality

Analytics Cookies (Consent Required)

• Used by Google Analytics to understand site usage

Marketing Cookies (If Applicable)

• Used for advertising and tracking (only with consent)

Cookie Banner (GDPR Compliance)

When you visit our website, you will be presented with a cookie banner that:

• Clearly explains how cookies are used
• Allows you to:
  • Accept all cookies
  • Reject non-essential cookies
  • Customise your preferences
• Prevents analytics tracking until consent is given

Managing Cookies

You can:

• Update your preferences at any time via the cookie settings link
• Disable cookies through your browser settings

Our full cookie policy can be found here

8. Sharing Your Information

We do not sell your personal data.

We may share data with:

• Hosting providers (e.g. Hostinger)
• Analytics providers (Google Analytics)
• Payment providers (if applicable)

All third parties are required to comply with GDPR.

9. Your Data Protection Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise your rights, contact us at info@edgehillceramics.co.uk

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

12. Contact Us

Edge Hill Ceramics
6 Edge Hill Road, Royton, Oldham, United Kingdom, OL2 6BL
📧 info@edgehillceramics.co.uk
🌐 https://edgehillceramics.co.uk/contact-us/